Terms of Service

Pinnie (pinnie.app) is an app that helps people organize pickup games together: schedule games, sign up, see who's coming, run polls, chat, and keep track of who has paid. In these terms, “Pinnie”, “we” and “us” mean Pinnie and the people who run it, and “you” means you.

A “group” is a group of people who play together on Pinnie. Its admins and moderators run it; in these terms, the people who run a group and its games are its “hosts”. A “player” is anyone who joins a group or a game.

These terms apply to everything you do on Pinnie, on the web and in our emails. Our Privacy Policy (pinnie.app/privacy) explains what we do with your information, and is part of this agreement.

Pinnie is free for players and for the groups that use it. We don't charge you to sign up, join or run a group, host games or keep track of payments.

If that ever changes, we'll tell you first, and nothing will be charged without your agreement.

You must be 18 or older, and at least the age of majority where you live, to use Pinnie.

Use your own name and an email address you control. One person, one account. Keep your password private: you're responsible for what happens under your account.

You can sign in with a password, a code we email you, or your Google account. If you use Google, Google tells us your name and email address.

If you think someone else has used your account, tell us right away at support@pinnie.app.

Pinnie gives groups tools. Hosts, not Pinnie, decide when and where their group plays, who can join, what a game costs and what happens when someone doesn't show up.

Pinnie doesn't organize, run, supervise or referee games. It doesn't own or manage the places where groups play, and it doesn't employ, screen or vouch for hosts or players. We don't check that a host is allowed to use a place.

Times, places, prices and other details of a game come from its host. We work to show them correctly, but we can't promise they're right or that a game will go ahead. If something looks wrong, check with your host.

If you run a group, you're responsible for it: its games, its rules, who you let in, the places you play and the payments you record. Follow the law, and the rules of the places you use.

Price games honestly, record payments accurately, and treat your players fairly. Your group's other admins, and Pinnie's staff, can see the changes you make in your group's log.

You choose who can see and join your group. Admins can approve or turn away people who ask to join, suspend members, and remove messages from the group's chat.

Pinnie never holds, receives or sends money. Players pay their host directly, by Interac e-Transfer, in cash or another way the group uses. Pinnie isn't a party to those payments, and it isn't a bank, a payment service or a money transmitter.

What Pinnie keeps is a record: each group's ledger. When a host closes out a game, Pinnie works out each player's share from the price the host set and the group's rules, and adds it to the ledger. When a host records a payment, it's added too. Your balance in a group is the total of your entries there.

A balance is between you and your host. Credit means your host is holding money of yours for future games; owing means you owe your host. Credit isn't a deposit with Pinnie, a gift card, a prepaid card or stored value. Pinnie can't pay it out or refund it, and it can't be moved to another group or person.

Credit never expires. If you leave a group or stop playing, or a game you paid ahead for doesn't happen, you can ask the group's admins for your unused credit back, and hosts agree to give it back to you promptly, by e-Transfer or in cash. Hosts record what they give back in Pinnie.

Nobody is charged for a game that's cancelled. You're charged for a game you didn't play only under your group's no-show rule, which every game shows before you join it.

If you disagree with a charge, a payment or a balance, talk to your group's admins first: they can correct the ledger. Pinnie can show you the records, but it can't decide money disputes or make anyone pay.

Hosts are responsible for any taxes or reporting on the money they collect.

Sport is physical, and people get hurt: sprains, broken bones, concussions and, rarely, worse. You decide whether to play, you play within your limits, and you're responsible for your own health, your insurance and your belongings.

As far as the law allows, Pinnie isn't responsible for any injury, loss or damage that happens at a game or because of one, including anything caused by another player, a host or the place you play.

Some places and features may ask you to accept a waiver or other terms before you play. They add to these terms.

Don't use Pinnie to break the law, or to harass, threaten, bully or discriminate against anyone.

Don't post anything hateful, sexual, violent or misleading, or anything you don't have the right to share, including other people's personal information or photos without their permission.

Don't send spam, pretend to be someone else, make accounts in bulk, or use bots or scripts to sign up, copy content or overload Pinnie.

Don't try to get into accounts, groups or information that aren't yours, test or get around Pinnie's security, or upload anything harmful.

If you see something that breaks these rules, tell your group's admins, or write to us at support@pinnie.app.

You own what you post: messages, photos, files, polls and the rest. You give Pinnie permission to store it, show it to the people you posted it for, and copy or process it as needed to run Pinnie. That permission ends when your content is deleted, except for copies the law requires us to keep.

A group's chat is for its members. Its admins and moderators can remove messages, and we may remove content that breaks these terms.

Chat messages and files are deleted one year after they're posted. Keep your own copy of anything you need.

Pinnie emails you about your games and groups: invitations for your calendar, reminders, changes, receipts and replies. You can turn each kind off in Account, under Notifications, or with the link in each email.

Emails about your account itself, like sign-in codes and password resets, can't be turned off.

You can stop using Pinnie at any time. To delete your account, write to support@pinnie.app; our Privacy Policy explains what we keep.

We may suspend or close an account, or suspend a group, if it breaks these terms, puts other people at risk, or if the law requires it. Where we can, we'll tell you why.

If your account ends, any balance you have with a group stays between you and that group's hosts.

We improve Pinnie all the time, so features change, and some may stop.

We may update these terms. If a change matters, we'll tell you in Pinnie or by email before it applies, and ask you to agree to it the next time you use Pinnie. If you don't agree, you can stop using Pinnie and ask us to delete your account.

We work hard to keep Pinnie running and correct, but we provide it as is and as available. It may sometimes be down, slow or wrong, and emails or calendar invitations may arrive late or not at all.

As far as the law allows, we make no promises about Pinnie beyond those in these terms.

As far as the law allows, Pinnie isn't responsible for indirect or consequential losses, such as lost profits, lost opportunities or lost data, or for what hosts, players, places or anyone else does.

As far as the law allows, Pinnie's total responsibility to you for all claims about Pinnie is limited to $100.

Nothing in these terms takes away rights you have under consumer protection laws that can't be given up by agreement.

These terms are governed by the laws of Alberta and the federal laws of Canada that apply there. Any dispute about them goes to the courts of Alberta, in Calgary, unless the law where you live lets you go to your own courts.

If a court finds part of these terms can't be enforced, the rest still applies. If we don't enforce a term right away, we can still enforce it later.

Questions about these terms or about Pinnie: support@pinnie.app, or by mail at Pinnie, 1721 29th Ave SW, Studio 415, Calgary, Alberta T2T 6T7, Canada.